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Personal Data and General Confidentiality Agreement

HomepagePersonal Data and General Confidentiality Agreement

Responsible for data processing is:

Annex IT Systems Owner:
Danilo Ständer
Stiftshofer Weg1
17309 Pasewalk
Mail: annexitsystems@mail.de
Phone: +4939732889668 (NO SUPPORT)

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically stores a so-called server log file, which contains, for.B example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in a correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your page visit.

2. Data processing for contract processing and for establishing contact

2.1 Data processing for contract processing

For the purpose of contract processing in accordance with Art. 6 para. 1 sentence 1 lit.b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we need the data for the execution of the contract and we cannot ship the order without their indication. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After completion of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit.c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

2.2 Customer account

We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, as in these cases we require the data to open the customer account and you cannot complete the account opening without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you for the execution of the contract and the processing of your inquiries in accordance with Art. 6 para. 1 sentence 1 lit.b GDPR. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit.b GDPR if you voluntarily provide it to us when contacting us (e.B. via contact form, live chat tool or e-mail). Mandatory fields are marked as such, as in these cases we require the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you have expressly consented to a further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

3. Data processing for the purpose of shipping processing

For the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit.b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

4. Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit.b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment themselves, e.B. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and the optimisation of our payment processes

If necessary, we provide our service providers with further data that they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.B. invoicing, processing of disputed payments, support of accounting). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud or in efficient payment management, which prevail in the context of a balancing of interests.

4.3 Involvement of debt collection service providers

We pass on your data to a commissioned collection service provider (mediaFinanz GmbH, Weiße Breite 5, 49084 Osnabrück, Germany) if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection service provider. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit.b GDPR as well as the protection of our legitimate interests, which prevail in the context of a balancing of interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

5. Cookies and other technologies

General information

In order to make your visit to our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.B. shopping cart function). Through these technologies, IP address, time of visit, device and browser information as well as information about your use of our website (e.B information on the content of the shopping cart) are collected and processed. As part of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to comply with the legal obligations to which we are subject (e.B. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

6. Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Use of Google services for web analysis and advertising purposes

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") shown below. The information about your use of our website automatically collected by Google technologies is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before it is stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing takes place on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google within the scope of these data sharing settings takes place on the basis of an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called user ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data to one or more sessions on our online presences and thus analyze your user behavior across devices and sessions.

To create and carry out tests, we also use the extension function of Google Analytics Google Optimize.

For web analysis, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking". If your Internet-enabled devices are linked to your Google Account and you have activated the setting "personalized advertising" in your Google Account, Google may create reports on your usage behavior (in example the cross-device user numbers), even if you change your device. A processing of personal data by us does not take place in this respect, we only receive statistics created on the basis of Google Signals.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and carries out an analysis of your use of our website by means of a so-called JavaScript and cookies. In addition, other cookies stored by Google services in your browser are evaluated. A reading or storage of personal data from the input fields of the respective form does not take place.

Google Sources

For the uniform presentation of the content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts", transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

7. Social Media

7.1 Social plugins from Facebook, Twitter, Instagram

Our website uses social buttons from social networks. These are only integrated into the page as HTML links, so that when you visit our website, no connection to the servers of the respective provider is established. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser There you can, for .B, press the Like or Share button.

7.2 Our online presence on Facebook, Twitter, Instagram

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used to, for example.B. serve advertisements inside and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights in this regard and setting options for the protection of your privacy, please refer to the data protection information of the providers linked below. If you still need help in this regard, you can contact us.

Facebook is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing in the context of a visit to a Facebook fan page takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. More information (information about Insights data) can be found here.

Twitter is an offer of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transmitted to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Instagram is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing in the context of a visit to an Instagram fan page takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. More information (information about Insights data) can be found here.

8. Contact options and your rights

8.1 Your rights

As a data subject, you have the following rights:

  • in accordance with Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
  • in accordance with Article 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
  • in accordance with Article 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing
    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest, or
    • is necessary for the establishment, exercise or defence of legal claims;
  • pursuant to Article 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you refuse to delete it;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • you have objected to the processing in accordance with Article 21 GDPR;
  • in accordance with Article 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
  • in accordance with Article 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

Right to object

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you are only entitled to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.

 

8.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.


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